Refund Requests
Open Source Collective's refund policy
Last updated
Open Source Collective's refund policy
Last updated
As a nonprofit , Open Source Collective (OSC) operates on the principle that donations are voluntary contributions made to support the mission and activities of the projects we host. Since donations are not payments for specific deliverables or services, refunds are generally rare and granted only granted in exceptional circumstances.
Please keep in mind:
Donations are voluntary and are not tied to any deliverable or service.
Refunds cannot be issued more than 120 days after the original donation date.
To request a refund, email us at hello@oscollective.org with the following information:
Donation URL — the full URL of the donation transaction (e.g., https://opencollective.com/opensource/expenses/123456
)
Transaction Details — confirm the date and amount of the donation
Authorization Confirm — whether the contribution was made with your authorization
As a reminder, refunds are generally not granted.