I Was Expecting Money, Where Is It?

What is the OSC Holding account and how do I claim unclaimed funds?

Sometimes Open Source Collective (OSC) receives funds for which the intended recipient cannot be identified. When this happens, the funds will be placed in a Holding Account for Unknown Funds until we determine where it belongs. This often happens when:

• bank transfers are missing a reference number, invoice number, or a project name

• a GitHub Sponsors payout is sent to an open source project that OSC does not fiscally host

---

How to Claim Unassigned Funds

1. How OSC handles unassigned funds

• OSC reviews pending transactions on the Open Collective platform to find a possible match

• If still unclear, we contact the sending bank to request more information

• If the funds remain unidentified, they are placed in a Holding Account until they're claimed by the appropriate project

1. Checking for Missing Funds

If you sent a donation but don't see it reflected on the project's Open Collective balance:

• Check the OSC Holding Account to see if a transaction matches the expected amount

  • If you find a match, contact us at [e-mail] with the following details:

    • Name and email of the person who made the payment

    • Date of transfer

    • The last few digits of the bank account number that sent the funds

• Once verified, OSC will move the funds from the Holding Account to the correct project.

---

If We Received a GitHub Sponsors Payout for You

If OSC received a GitHub Sponsors payout on your behalf, please contact us at [e-mail] and provide:

• your GitHub profile link

We might need to follow up with a few more questions, but once they are resolved, we will send an expense request via the Open Collective platform to transfer the funds to your bank or PayPal account.